Tested and proven. Our approach is the result of a decade’s experience and growing along with the needs of our clients. You, both as an entrepreneur and client, are at the very centre of this process. We don’t just leave you standing on the side-lines. We either do it together, or we don’t do it at all.
00: A talk with no strings attached
Everything starts with a comprehensive introductory meeting. We will mainly be listening while you are talking about your company, your ambitions and your goals. We discuss our approach and the way we can unburden you. Apart from that, it is crucial to find out whether we connect. Mutual sympathy and trust are key in an overall project.
Afterwards we submit a transparent quotation, so you have all the information to make your decision. We think along with you about how you, as a client, can optimally lay out your budget and make sure you are being served properly.
Quotation approved? We go for it. We invite you once more for a kick-off meeting. You are assigned your personal contact, who will guide you throughout the process. Our goal is to unburden you as much as possible through our expertise, but that doesn’t mean that our collaboration is a one-way street. On the contrary: we believe in the interaction between agency and client, in our combined knowledge.
02: Presentation and feedback moments
In many cases, when branding for example, we present several ideas to leave you sufficient freedom of choice. Once you have made your choice, we start developing everything. We plan clear-cut feedback moments, in which we keep you posted about adjustments and progression. That way, you can give your feedback in time, so the result meets your expectations.
We go more than the proverbial extra mile when it comes to the support of our clients. We keep searching until we have come up with the right solution for you and get a lot of satisfaction from that. It goes without saying that we are always there to help you, even after finishing your project. We show you how branding works, how you can edit your website, what you can do to get the most out of your social media… You can either choose to do it yourself or leave it to us. It’s up to you!